Contact Us
Get in Touch with Drinknix
We're here to help! Whether you have a question about our products, need assistance with an order, or just want to learn more about Drinknix, our friendly team is ready to assist you. We value every customer and strive to provide prompt, helpful responses to all inquiries.
Contact Information
Reach out to us using any of the following methods:
Email address: content@drinknix.shop
Email is often the fastest way to reach us for non-urgent matters. We typically respond to all email inquiries within one business day during our regular business hours.
Phone
Phone number: (251) 387-1282
Prefer to speak with someone directly? Give us a call during business hours and a member of our team will be happy to assist you.
Mailing Address
Drinknix
1813 N 72nd Ln
Phoenix, AZ 85035
United States
Business Hours
Our customer support team is available to assist you during the following hours:
- Monday – Friday: 9:00 AM – 5:00 PM (MST)
- Saturday – Sunday: Closed
If you contact us outside of these hours, we'll get back to you on the next business day. We appreciate your patience and understanding.
What to Expect
Response Times
We aim to respond to all inquiries as quickly as possible. During business hours, you can typically expect:
- Email inquiries: Response within one business day
- Phone calls: Immediate assistance during business hours
During peak periods or holidays, response times may be slightly longer. We appreciate your patience and will always get back to you as soon as possible.
Order, Shipping & Returns Inquiries
Order Status & Tracking
If you have questions about an existing order, please have your order number ready when you contact us. This helps us locate your information quickly and provide accurate assistance. You can find your order number in your order confirmation email.
Shipping Questions
All orders ship with free delivery within the United States, and our standard delivery time is 3–5 business days from the date your order is processed. If you have questions about your shipment, tracking information, or delivery timeline, please reach out via email or phone with your order number.
Returns & Exchanges
We want you to be completely satisfied with your purchase. If you need to return or exchange an item, we offer a 30-day return window from the date of delivery. For detailed information about our return process, eligibility, and instructions, please visit our Return Policy page.
If you have specific questions about a return or need assistance initiating a return, contact us at content@drinknix.shop or call (251) 387-1282 during business hours. Our team will guide you through the process and ensure a smooth experience.
Product Questions
Have questions about our products, ingredients, usage instructions, or availability? We're happy to provide detailed information to help you make the best choice. Contact us by email or phone, and our knowledgeable team will provide the answers you need.
Feedback & Suggestions
We love hearing from our customers! Your feedback helps us improve our products and service. Whether you have a compliment, suggestion, or concern, please don't hesitate to share your thoughts with us at content@drinknix.shop. We read every message and take your input seriously.
We're Here to Help
At Drinknix, customer satisfaction is our top priority. No question is too small, and no concern is too minor. Whether you're a first-time visitor or a loyal customer, we're committed to providing you with the support and information you need. Don't hesitate to reach out—we look forward to hearing from you!